Where do I find these details?
Televi plays the subscription you already have. It carries no channels of its own, so the three details on the Connect screen come from your provider, not from us.
Xtream Codes
Most providers email these when your subscription starts, often under a heading likeXtream Codes API, player API or login details. You need all three:
Server URL
The address of your provider, including http:// or https://and the port if there is one, for example http://example-provider.net:8080. Leave off anything after the port; Televi adds that itself.
Username
Usually a short code rather than your email address.
Password
The one that came with that username, which is rarely the password you use to log in to their website.
Only given an M3U link?
Some providers send a single long link instead, containing get.php with ausername= and password= in it. Switch the Connect screen toM3U URL and paste that link whole. There is nothing to pull apart.
If it will not connect
- Check the port. A missing
:8080is the most common reason a correct address is refused. - Watch for a trailing slash or a stray space at the end of a pasted line.
- Some subscriptions allow only one stream at a time. If it is playing somewhere else, stop it there first.
- If the details came from a screenshot, retype them; a capital I and a lowercase l look alike.
Still stuck?
We cannot recover or reset provider details. Only your provider can, since the subscription is with them. For anything on the Televi side, oursupport page has a way to reach us.